Privacy policy
Last Updated: March 30, 2026
Smart Buy Electronics (“we,” “us,” “our”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or otherwise interact with us. If any conflict arises between this Privacy Policy and our Terms of Service, this Privacy Policy governs how we handle personal information.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you. It does not include de‑identified or aggregated data.
We may collect or process the following categories of personal information:
Contact Information
• Name
• Billing and shipping address
• Email address
• Phone number
Financial Information
• Payment card details
• Transaction details
• Payment confirmations
(All payment information is processed securely through Shopify or our payment processors.)
Account Information
• Username and password
• Security questions
• Preferences and settings
Transaction & Order Information
• Items viewed, added to cart, purchased, returned, exchanged, or canceled
• Order history
Communications
• Information you provide when contacting customer support or communicating with us
Device & Technical Information
• IP address
• Browser type
• Device identifiers
• Network information
Usage Information
• How you interact with our website
• Pages viewed, navigation patterns, and timestamps
2. Sources of Personal Information
We collect personal information from:
Directly from You
When you create an account, place an order, contact us, or use the Services.
Automatically
Through cookies, analytics tools, and your device when you browse our website.
Service Providers
Such as payment processors, shipping carriers, and technology partners.
Business Partners or Third Parties
Where permitted by law.
3. How We Use Personal Information
Provide, Personalize & Improve the Services
• Process orders and payments
• Manage your account
• Ship products and handle returns
• Remember your preferences
• Recommend products
• Improve website functionality and customer experience
Marketing & Advertising
• Send promotional emails or messages
• Show relevant ads on our website or third‑party sites
• Personalize marketing based on your browsing or purchase activity
Security & Fraud Prevention
• Authenticate accounts
• Detect and investigate fraudulent or malicious activity
• Maintain a secure shopping environment
Customer Support & Communication
• Respond to inquiries
• Provide updates about orders or your account
Legal & Compliance
• Comply with applicable laws
• Respond to lawful requests
• Enforce our terms and policies
4. How We Disclose Personal Information
We may disclose personal information in the following situations:
With Shopify and Service Providers
For hosting, payment processing, analytics, customer support, shipping, and other operational needs.
With Business & Marketing Partners To support advertising and personalized marketing. (Partners use your information according to their own privacy policies.)
TikTok: We use TikTok Pixel and TikTok's Events API to measure and optimize our advertising performance. This technology may collect information about your browsing behavior, purchases, and interactions on our site and share it with TikTok. This data is used to show you relevant ads on TikTok and to measure the effectiveness of our campaigns. TikTok may use this information in accordance with their Privacy Policy. You can opt out of TikTok's personalized advertising through your TikTok account settings.
With Your Consent or Direction
For example, when you use social media integrations or request third‑party shipping.
Within Our Corporate Group
If applicable.
Business Transactions
Such as mergers, acquisitions, or bankruptcy proceedings.
Legal Requirements
To comply with subpoenas, warrants, or other lawful requests.
5. Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information to operate and improve the Services. This may include data from your interactions with our store, other merchants, and Shopify itself.
For certain enhanced features, Shopify is the data controller and is responsible for responding to rights requests related to that processing.
To learn more about Shopify’s privacy practices or to exercise rights related to Shopify‑processed data, visit:
https://privacy.shopify.com/en
6. Third‑Party Websites
Our website may contain links to third‑party sites. We are not responsible for the privacy or security practices of those sites. Please review their policies before providing personal information.
Information shared on public or semi‑public platforms (e.g., social media) may be visible to others.
7. Children’s Data
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.
If you believe a child has provided personal information, contact us to request deletion.
We do not “sell” or “share” personal information of individuals under 16.
8. Security & Retention
We use reasonable safeguards to protect personal information, but no system is completely secure. Information transmitted online may not be secure in transit.
We retain personal information only as long as necessary to:
• Maintain your account
• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce our policies
9. Your Rights and Choices
Depending on your location, you may have the following rights:
Access / Know
Request access to personal information we hold.
Delete
Request deletion of personal information.
Correct
Request correction of inaccurate information.
Portability
Request a copy of your data or transfer to a third party.
Opt Out of Sale / Sharing / Targeted Advertising
Where applicable, you may opt out of:
• “Sale” of personal information
• “Sharing” for cross‑context behavioral advertising
• Targeted advertising
We honor Global Privacy Control (GPC) signals where required.
Marketing Communications
You may unsubscribe from promotional emails at any time.
Transactional emails (order updates, account notices) will still be sent.
Additional Rights for UK / EEA Residents
• Object to or restrict processing
• Withdraw consent (where processing is based on consent)
You may exercise rights through our website or by contacting us.
We do not discriminate against customers who exercise their rights.
To submit a privacy rights request or manage your privacy choices, please visit our Your Privacy Choices page.
10. Complaints
If you have concerns about how we process your personal information, contact us using the details below.
Depending on your location, you may also appeal our decision or file a complaint with your local data protection authority.
11. International Transfers
We may transfer your personal information outside your home country.
For transfers from the EEA or UK, we rely on:
• Standard Contractual Clauses (SCCs), or
• UK‑approved equivalents, or
• Transfers to countries deemed adequate by regulators
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
We will post updates on this page and revise the “Last Updated” date.
We will provide additional notice where required by law.
13. Contact Us
If you have questions or wish to exercise your privacy rights, contact us:
Email: mrcaptioning@hotmail.com
Smart Buy Electronics is the data controller for your personal information.